NRMA Motoring Blog

A new Adelaide business called Female Friendly Mechanics has created an accreditation system giving a pink tick to mechanics’ workshops they deem to be female friendly.

The business not only gets those dirty pictures off the wall, but also looks at things like clean restrooms, waiting rooms that cater for women and their children, and makes sure that any problems with your car are explained in terms you can understand.

With the amount of customers a workshop will have day to day, it is in their best interests to look after their female clientele – after all, customers make the books balance and keep the business alive. But as everyone with a car knows, this isn’t always how it goes…

Your experiences

When the mechanic or Service Advisor spoke to you did they explain what the problem was? Did they say whether it was a safety issue that needed immediate attention or if it was something that could wait until next service?
 
When additional work had to be done, were you consulted prior to the work being carried out? Or did you find out after the job was been done, thus being given a bill that you were not prepared for?

Did the language used to describe faults with your car mean nothing to you, or was it explained in a way that made you feel well informed and comfortable with your decision to carry out the repair?

We would like to hear about any experiences, both good and bad, that you may have encountered with workshops.