Comments on: New car ‘protection packages’

By: Mars from Sydney

Mars from Sydney — Tue, 16 Feb 2010 00:23:56 +0000

Amanda. You have lost the point of this forum. You are a very fragile person and this shows with your comments, in that, you are trying to justify your own position of selling these bogus protection packages.

I am trying to warn people not to waste their money and be bullied by people like you when outlaying a heap of hard earned for a new car. Oh; and don’t you get offended when a purchaser says no to you?

I think you should look at the science behind these products you obviously know nothing about, apart from a glossy piece of paper stating how wonderful it is!

As you will see by the majority of the comments on this forum, people are not falling for these bogus packages and those that did buy them, now know that they are a waste of money.

By: Amanda

Amanda — Sat, 13 Feb 2010 06:10:50 +0000

Mars, I suppose that any company selling extended warranties is also sying there product is crap and you should purchase this cause its going to break………. So may be jump on some other forums and warn every one that buys a new electrical appliance, tractor and so on, that they are being ripped off. I know plenty of people that are happy with the treatment they have on there car and that they have a great warranty should they need to use it. If you are really that concerned get off you high horse and take every company to the cleaners, as you seem to think that they are all dodgy. There are good products out there, smart people buy them and good people sell them. Now go and live your life and not worry about treatment for you car we know you dont like it…….A

By: Chrissy

Chrissy — Fri, 05 Feb 2010 02:37:23 +0000

If you commit to a deal, it’s because you wanted to not because you were pushed you’re not stupid. At the time do your research and ask the questions, your car is not a tank and will not stand against extreme damage, but it will protect against compounds found in our natural environment. If you have a problem with any products you need to contact the dealer and tell them, what they don’t know they cannot fix. The car industry is very competitive and I am sure they will do everything in their power to protect their reputation. I stand behind everything I sell to my customer’s every day, because I would not buy $2000.00 worth of products if I did not think they work. If you can trust a salesman to sell you a car, why would you not trust a car care consultant who has been trained on everything about what they are selling? They are there to inform you, not to steal your wallet. Ask the benifits, ask the questions,and do your own research and then come back and ask your questions, and if they can not be answered for you. Dont buy its that easy…

By: Mars from Sydney

Mars from Sydney — Thu, 04 Feb 2010 02:12:05 +0000

To Amanda. Yes, I know about submarines and the so-called ‘technology’ that has been taken from the submarines to be sold by dealers so some ‘wonder product’. Yes, this is a forum for people to be warned and that is exactly what I am doing. I am guessing you didn’t know that all new vehicles have the metals treated in the factory and by selling these rubbish products, that you are implying that there is a problem with a new vehicle and/or that it is likely that the vehicle will have a problem in the future. Not a very good tactic when selling new vehicles and something that could land the dealership in a breach of the Trades Practices Act. All you are doing is reading the info supplied and not actually researching the mechanics behind it.

By: Amanda

Amanda — Thu, 04 Feb 2010 00:43:47 +0000

To MARS from Sydney. Do you know much about Submarines? Im not trying to justify myself just letting people be informed, is that not what a forum is for? Giving people knowlege from there own expieriences. I am not selling any thing to any one so I can say it as i see it, i like the product that I sell and I would be happy to sell it to myself. I would be happy to answer any ones questions truthfully. My advise is check the warranty, life time is the only way to go, that way if you are not happy, take it back.
If you dont want it then dont buy it……..Amanda

By: Michelle Handley

Michelle Handley — Tue, 02 Feb 2010 01:47:33 +0000

My comment is in regards to the interior protection, there seems to be quite a few people saying, use scotchguard, scotchguard used in an small area, such as in a car, especially seeing as it is closed up most of the time, is carcinogenic, imagine the effect it can have on Asthmatics, kids and the elderly. I have had a car with and 1 without these products and i will say, that the one with the products, there was a noticeable difference in car conditions. If i had a problem with any of these treatments on my car, i would have gone back and made a claim on the warranty as this is what it is there for. You get what you paid for. As somebody earlier mentioned, the reasons these type of things arent already on your car, is because the dealerships want you to come back and purchase a new car when your other car is looking old and ready for replacement. Just because you have these things on your car, doesnt mean they are maintanence free, just that the maintanence is minimal.

By: Henry jackson

Henry jackson — Thu, 28 Jan 2010 11:05:28 +0000

damn i always got that extra protection kit. along with rust protection polish shine and intertior shampoo and under body protection at a place in sydney. i dont remember the name balian or something.

but your so right about the seat protection if you’ve got the kids in the car. it just works wonders.

By: Mauzie

Mauzie — Sun, 17 Jan 2010 20:33:14 +0000

I would NEVER pay extra for a protection kit. Just a way for the dealer to make an extra buck after they have already sold the car to you. Never adds a cent to resale value. The only thing (maybe) that is worhtwhile is the seat protection if you have children and/or you eat and drink in the car – although you can always get it steam cleaned if needed. This protection can be done after sale. Shop around and you will get a better price than through the dealer!

By: Kevin

Kevin — Fri, 15 Jan 2010 00:56:37 +0000

I purchased a lifetime protection pack from City Ford at Rockdale with a new Transit bus, i was told if I payed $1500 i will get rust, fabric, tint, paint protection for the lifetime of the vehicle, what a bargon. The only paperwork i was given was a reciept from City Ford that had the $1500 protection pack on it.

When I was advised about a year ago by the RTA Heavey Vehicle inspection centre of some surface rust i may like to have a look at i commented i have lifetime rust protection and i will give Ford a call.

After jumping through many many hoops including 10 plus appointments and the sending off many photos to many places, the stray that broke my back is the one that occured yesterday. Meeting with a man from Ford who stated that this is the last vehicle inspection i need to do as he is a licenced vehicle inspector, a licenced repairer, a licenced valuer so i met with him. During the inspection where he looked throught the glove box, recorded many numbers from many locations on the vehicle he said very little except that he would seek legal advise and that he may require the vehicle to be inspected. Deception or what? another day off work for another vehicle inspection manybe by a person with more licences.

I have a tribunual hearing on the 12th of February in Sydney, come along.

A message to all, the time and money spent in trying to get the lifetime protection done for me includes many days off work to meet many meetings apointments, send many emails, make heaps of mobile calls and reply to a lot of text messages, and the time and expence to attend a tribunial hearing far exceeds the lifetime cover cost, the repair costs and maybe the cost of a down payment on a new car, a car this time without the protection pack and from another car yard.

I wonder if car salesmen are amoungst the list of people you can trust?

I understand the need for a business to make a profit, and dont mind paying a reasonable amount for a product or service, but i detest being treated like a chump.

Maybe next time i will get pain protection as stated by wvv comment.

By: Mars from Sydney

Mars from Sydney — Tue, 05 Jan 2010 02:55:14 +0000

To Amanda and Emma. It sounds like you are just trying to justify your position so you have a job. Get real and do some investigation work and you will find that the products you are selling are very expensive polish and ‘scotchguard’. As manufacturers state, the vehicle requires maintenance, ie: washing and polishing. With you stating, that you would never drive a vehicle out of a dealership without it, you are in-fact stating that the vehicle being sold is not fit for purpose (has something wrong with it!), an offence under the TRADE PRACTICES ACT.
So; unless you have the facts to back up your claims and not just some piece of paper claiming to do all these magical things, do not make yourselves look bad.
As I originally stated in this blog. Firstly, fabric protection can be done by yourself with a can of ‘scotchguard’ bought from Coles or Woolies for about $15 and follow the instructions.
Secondly, rust protection. There is no evidence this system works. It is for use in submarines, which are in the water 24hrs a day!! So unless you drive your car IN the ocean to work, you have wasted your money!
Thirdly, paint protection packages are a glorified name for, what everyone elses knows as POLISH! Why spend sooo.. much money on polish which you should be doing yourself anyway on a regular basis.
All in all, read your owners manual, it tells you how to look after your car and they never, ever mention anything to do with these bogus ‘protection packages’ that the dealers sell. If they were such a good thing, they would use them from the factory (wouldn’t they!!).
Who cares if you live near the ocean, your neighbour who didn’t waste their money has no troubles either!
Stop trying to justify your own wasted money and start looking after your car how it should be!!
Over & out!!